Frequently Asked Questions
Q: How do I get my courses put onto the SMU Angel LMS system or request
support?
A: Simply click this link
http://helpdesk.smucayman.com and fill out a Trouble Ticket.
Q: How do I log onto the SMU Wireless Network?
A: Connect your laptop to the Wireless SSID "SMU".
Open your web browser and you will be automatically redirected to the Hotspot
Login Page. Your Login ID and password are the same as your Angel account.
Q: How do I put money onto my library printing account?
A: You must add money by going to the 1st floor administration office where Ms.
Ellen Scott will add money into your account.
Q: I have forgotten my SMUONLINE.COM password. How do I reset it?
A: Click this link
http://armada.smucayman.com/accounts/reset.php to reset your SMUONLINE.COM
password.
Library Printing Instructions - Student PC
-Make sure you have added money onto your printing account with Ellen Scott
on the 1st floor administration office.
-Log onto a student computer using your Angel username and password.
-Plug your memory stick into one of the USB ports and open your document.
-Choose Print and select one of the Library printers.
-Library Printer names are as follows:
- LibraryBW -Xerox Phaser 5100
-LibBrotherBW - Brother HL5170DN
-LibraryColor - Xerox Phaser 8400
- The cost for Black and White printing is .10 cents a page. If you print double sided the
cost is .05 cents per side
- Color Printing is .50 cents a page
- If you have any questions or concerns. Please see Jeremy Smith in the It department Office.
- LibraryBW -Xerox Phaser 5100
-LibBrotherBW - Brother HL5170DN
-LibraryColor - Xerox Phaser 8400
Library Printing Instructions - Laptop
-Make sure you have added money onto your printing account with Ellen Scott on
the 1st floor administration office.
-XP/Vista users click the enable library printing Icon on the right of this page
using only Microsoft Internet Explorer from your laptop. "Firefox" will not work
correctly.
-XP Users when the printlib.bat file pops up select "RUN" You will see a black
screen pop up briefly then disappear.
-Vista users when the printlib.bat file pops up select "SAVE AS" save the file
on your desktop, once saved, Right click on the printlib.bat file and choose
"Run As Administrator" You will see a black screen pop up briefly then
disappear. you can then delete the printlib.bat file at your leisure.
-XP users click your "Start" button then choose "Run" In the open field type
"\\10.0.0.16"
-Vista users click on "Start" in the "Start Search" type "\\10.0.0.16"
-Enter your username and password in this format . SMU\username (Username is
your angel user id) and your password.
-Double Click the Library printer you would like to install and when it asks you
if you want to connect select "YES"
-When printing select one of the Library printers
-LibraryBW - Xerox Phaser 5100
-LibBrotherBW - Brother HL5170DN
-LibraryColor - Xerox Phaser 8400 |
